Report a problem in your home

Tell us what is wrong and we will get onto it. We get back to you within 2 business days, and urgent problems are looked at as soon as possible.

Which home are you in?

Start typing your street number to jump down the list.

Your name

Your best contact number

An Australian mobile, so the tradesperson can reach you.

Your email

We send everything about this repair here, so please check it is right.

Describe the issue

Be as specific as possible, including:

What the problem is
Where it is, for example the kitchen sink or the bedroom window
When it started
What you have already tried

“For example: the aircon stopped working yesterday and will not turn on. I checked whether the electricity had flipped and whether the remote was out of battery. Neither was the problem and it is still not working.”

Photos, up to 4

A photo or two makes fixes much faster, though you can send this without one. If you have a video, please email it to maintenance@middow.com.au.

Sharing your number

We will share your number with the tradesperson so they can arrange a time with you directly, and you will need to let them in. We do not share it for anything else.